FAQ

Frequently Asked Questions

WHY DO YOU REQUIRE DEPOSITS FOR YOUR RESERVATIONS?

Temaki Den is a hospitality-based restaurant that is intent on creating a captivating dining experience for our guests. Pre-paid reservations make the reservations system more efficient, by allowing us to anticipate who is coming in and giving us the opportunity to customize each experience. Deposits also limit the amount of no-show reservations that restaurants often experience, and more importantly enables us to better accommodate walk-in guests by having a clear floor plan for the night. 

WHERE DOES MY DEPOSIT GO?

Any deposit that you have paid to secure a reservation will be refunded if you cancel outside of 12 hours. We also refund the deposit upon your party's arrival to the restaurant the evening of your reservation. Your deposit will not be applied to your final bill (in contrary to what may be stated on the Tock reservation website). 

BOOKING SYSTEM LOGOUT TIMES:

Please be aware that you will have 10 minutes to complete the transaction once tickets are selected. If you exceed the allotted time you will be signed out and the tickets will be released back into our system for other guests to purchase.

CAN I GET A REFUND ONCE I'VE PAID A DEPOSIT? CAN I EXCHANGE MY RESERVATION FOR A DIFFERENT NIGHT?

Should your plans change, reservations can be canceled (and your deposit will be refunded) if you inform us more than 12 hours in advance of the reservation time. Within 12 hours of the reservation date/time, we'd be happy to assist in re-scheduling your reservation to a different night (pending availability) and the deposit can be transferred. Please don't hesitate to reach out to gm@temakiden.com or (303) 200-0530 for assistance in rescheduling or canceling a reservation. 

CAN I USE A GIFT CARD TO PAY FOR MY RESERVATION DEPOSIT?

No. Please go ahead and pay your deposit with a credit card and we will make sure it gets refunded. You may use your gift card to pay for the experience!

WHEN DO YOU TYPICALLY OFFER RESERVATIONS?

We operate with three main seating areas in our dining room every night (7 days/week) and lunch (Friday through Sunday). We offer reservations for our sushi bar and dining table seating, but our cocktail bar seating is NOT available to reserve as they are open for walk-in guests only. We also offer limited reservations in our lounge table seating on Friday and Saturday evenings. 

WHAT IS YOUR PARKING SITUATION?

Street parking is limited on Brighton Blvd so we recommend using the parking garage located behind The Source Hotel. The parking garage can be accessed from Brighton Blvd on both the North and South side of the hotel. Parking rate is free for the first hour and $8/hr thereafter. Unfortunately, we are not able to validate parking. Please visit our Hours and Location page for more detailed information.

DOES TEMAKI DEN ALLOW CORKAGE?

It is against Colorado Liquor Law for us to offer corkage. We offer a wide range of drinks on our menu so please let our service staff assist you in selecting something great to drink.

HOW FAR IN ADVANCE ARE RESERVATIONS RELEASED?

Reservations are made available on our website 14 days out. We release availability on 12:00 AM Mountain Time. If you are looking to reserve a table further in advance, please contact us at (303) 200-0530 or gm@temakiden.com.

CAN I MAKE A RESERVATION FOR MORE THAN 6 GUESTS ON YOUR WEBSITE?

Tables in our dining room comfortably accommodate parties of up to 6 guests. For parties larger than 6 guests, we require the entire party to partake in an omakase (chef’s tasting menu) experience OR the entire party to order like items. This is to ensure that our kitchen and service staff do not get overwhelmed and that we give the best possible experience to all our dining guests. If you would like to inquire about booking a party larger than 6 guests, please contact us at 303-200-0530 or gm@temakiden.com. 

IS IT APPROPRIATE TO BRING MY CHILDREN?

You are more than welcome to bring along your little ones. Be sure to include your child in the guest count upon booking your reservation and please leave a note or contact our reservations team if you will need a highchair. If you are bringing any large strollers, please mention that in the notes as well so we can find you the best table possible. 

WHAT HAPPENS IF I AM RUNNING LATE?

If you are running late, please contact the restaurant via our main phone line (303) 300-0530 as soon as possible. Please note that if we don’t hear from you, your reserved table will be made available to walk-in guests 15 minutes after your reservation time. If you are running substantially late, we will do our best to honor the reservation but please understand that it may cut into your allotted dining time.

IS THERE A DINING TIME LIMIT ON HOW LONG WE CAN STAY?

Reservation time allotments are as follows:

1-4 guests – 2 hours

5-6 guests – 2 hours 30 minutes

Though we will do our best as to not rush your dining experience, depending on the circumstance we may ask your party to get up so we can sit the next reservation. 

DO YOU OFFER OUTDOOR SEATING?

We do not offer outdoor seating at this time.

DO I NEED TO DECIDE IF I WANT THE OMAKASE EXPERIENCE BEFORE BOOKING?

You do not need to decide on if you’d like the omakase experience when booking. You can simply let your server or chef know when you arrive. If you know you’d like an omakase, we encourage you write in the notes when making the reservation so we can save some rare and off menu items (when available).

CAN YOU ACCOMMODATE DIETARY PREFERENCES AND FOOD ALLERGIES?

We can accommodate most dietary preferences and food allergies. Please understand that we are a sushi focused restaurant that uses a lot of seafood, rice, and soy products. Our menu is approachable to a wide range of people including guests with gluten-free, pescatarian, and vegetarian diets. We encourage you to note any dietary restrictions in your reservation so we can better serve you and your party. 

CAN YOU ACCOMMODATE DIETARY PREFERENCES AND FOOD ALLERGIES FOR OMAKASES?

Yes. Please let your server know of any preferences and allergies and we will make sure your omakase experience is catered to you and your party. Please note that ticketed or special events may be less accommodating of dietary restrictions.

CAN I BRING MY DOG IN?

The Source Market Hall only allows service animals in the building. In accordance with ADA law, if the service animal is misbehaving or out of the person’s control, we may ask for you and your dog to leave as to not disrupt other dining guests.

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